How To Fix CRM_MKT_RTOM_FEEDB_R000 - Feedback was received successfully

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKT_RTOM_FEEDB_R - Messages returned to the RTOM feedback service

• Message number: 000

• Message text: Feedback was received successfully

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKT_RTOM_FEEDB_R000 - Feedback was received successfully ?

  The SAP error message "CRM_MKT_RTOM_FEEDB_R000 Feedback was received successfully" is not actually an error message in the traditional sense. Instead, it indicates that feedback has been successfully received in the context of SAP Customer Relationship Management (CRM) and Marketing.
  Cause:
  This message typically appears in scenarios where feedback is being processed, such as when a marketing campaign is executed, and responses or feedback from customers are being collected. The message confirms that the system has successfully received the feedback data.
  Solution:
  Since this message indicates success rather than an error, there is no specific solution required. However, if you are looking to ensure that the feedback is processed correctly, you may want to:
  
  Verify Feedback Data: Check the feedback data to ensure it has been recorded correctly in the system.
  Monitor Campaign Performance: Use the CRM tools to analyze the feedback and assess the performance of your marketing campaigns.
  Follow-Up Actions: Depending on the feedback received, you may want to take follow-up actions, such as reaching out to customers or adjusting your marketing strategies.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP CRM that can help you manage and analyze feedback, such as CRMD_ORDER for managing sales orders or CRMD_ORDERADM_H for accessing order administration.
  Documentation: Refer to SAP Help documentation for CRM and Marketing to understand how feedback mechanisms work and how to leverage them for better customer engagement.
  Customization: If you need to customize how feedback is handled or reported, consider working with your SAP technical team to adjust the settings in the CRM system.
  
  If you encounter any issues or unexpected behavior related to feedback processing, it may be helpful to check the system logs or consult with your SAP support team for further investigation.