How To Fix CRM_MKT_RTOM_FEEDB034 - Error when saving RTOM offer &1 in Event &2; Error in suitability text

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKT_RTOM_FEEDB - Messages received from the RTOM feedback service

• Message number: 034

• Message text: Error when saving RTOM offer &1 in Event &2; Error in suitability text

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKT_RTOM_FEEDB034 - Error when saving RTOM offer &1 in Event &2; Error in suitability text ?

  The SAP error message CRM_MKT_RTOM_FEEDB034 typically occurs in the context of the SAP Customer Relationship Management (CRM) module, particularly when dealing with Real-Time Offer Management (RTOM) functionalities. This error indicates that there is an issue with the suitability text when trying to save an RTOM offer.
  
  Cause:
  The error can be caused by several factors, including:
  
  Missing or Incorrect Suitability Text: The suitability text required for the RTOM offer may be missing or incorrectly formatted.
  Data Inconsistencies: There may be inconsistencies in the data being used for the RTOM offer, such as invalid characters or incorrect data types.
  
  Configuration Issues: There might be configuration issues in the CRM system that affect how suitability texts are processed.
  Authorization Issues: The user may not have the necessary authorizations to create or modify the RTOM offer.
  
  
  Solution:
  To resolve the CRM_MKT_RTOM_FEEDB034 error, you can take the following steps:
  
  
  Check Suitability Text:
  
  Ensure that the suitability text is correctly filled out and adheres to