How To Fix CRM_MKT_RTOM_FEEDB033 - Publish in process

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKT_RTOM_FEEDB - Messages received from the RTOM feedback service

• Message number: 033

• Message text: Publish in process

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKT_RTOM_FEEDB033 - Publish in process ?

  The SAP error message CRM_MKT_RTOM_FEEDB033 typically indicates that there is an issue with the publishing process in the SAP Customer Relationship Management (CRM) system, specifically related to the Real-Time Offer Management (RTOM) functionality. The message "Publish in process" suggests that a publishing operation is currently ongoing, which may prevent further actions from being taken until the current process is completed.
  
  Cause:
  
  Ongoing Publishing Process: The most common cause of this error is that a publishing operation is already in progress. This could be due to a previous job that has not yet completed.
  Locking Mechanism: SAP uses locking mechanisms to prevent multiple processes from interfering with each other. If a process is locked, it may lead to this error.
  System Performance Issues: If the system is under heavy load or if there are performance issues, it may take longer for the publishing process to complete.
  
  Configuration Issues: Incorrect configuration settings in the RTOM or CRM