How To Fix CRM_MKT_RTOM_FEEDB032 - Priorities published successfully


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_MKT_RTOM_FEEDB - Messages received from the RTOM feedback service

  • Message number: 032

  • Message text: Priorities published successfully

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_MKT_RTOM_FEEDB032 - Priorities published successfully ?

    The SAP error message CRM_MKT_RTOM_FEEDB032 indicates that there is an issue related to the publication of priorities in the SAP Customer Relationship Management (CRM) system, specifically in the context of marketing and campaign management. The message "Priorities published successfully" suggests that the system has completed the publication process, but there may be additional context or issues that need to be addressed.

    Possible Causes:

    1. Data Inconsistency: There may be inconsistencies in the data being published, such as missing or incorrect priority settings.
    2. Configuration Issues: The configuration settings for the marketing system may not be set up correctly, leading to issues during the publication process.
    3. Authorization Problems: The user may not have the necessary authorizations to publish priorities or access certain data.
    4. System Errors: There could be underlying system errors or bugs that are causing the message to appear.

    Solutions:

    1. Check Data Consistency: Review the data being published to ensure that all required fields are filled out correctly and that there are no inconsistencies.
    2. Review Configuration Settings: Verify the configuration settings in the CRM system related to marketing and priorities. Ensure that everything is set up according to the business requirements.
    3. User Authorizations: Check the user roles and authorizations to ensure that the user has the necessary permissions to perform the publication.
    4. System Logs: Review system logs for any additional error messages or warnings that may provide more context about the issue.
    5. Re-Publish: If the issue seems to be transient, try re-publishing the priorities to see if the error persists.
    6. Consult Documentation: Refer to SAP documentation or notes related to CRM marketing and the specific error message for any known issues or patches.
    7. Contact SAP Support: If the issue cannot be resolved through the above steps, consider reaching out to SAP support for further assistance.

    Related Information:

    • SAP Notes: Check for any relevant SAP Notes that may address this specific error message or provide guidance on troubleshooting.
    • Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed.
    • Training and Documentation: Ensure that users are trained on the correct processes for publishing priorities and that they have access to up-to-date documentation.

    By following these steps, you should be able to identify the cause of the error and implement a suitable solution.

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