How To Fix CRM_MKT_RTOM_FEEDB020 - Error creating condition group &1 attribute &2; invalid condition group

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKT_RTOM_FEEDB - Messages received from the RTOM feedback service

• Message number: 020

• Message text: Error creating condition group &1 attribute &2; invalid condition group

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKT_RTOM_FEEDB020 - Error creating condition group &1 attribute &2; invalid condition group ?

  The SAP error message CRM_MKT_RTOM_FEEDB020 typically occurs in the context of SAP CRM (Customer Relationship Management) when there is an issue with creating a condition group or when the attributes associated with that condition group are invalid. This error can arise in various scenarios, particularly when working with marketing or sales processes.
  Cause:
  
  Invalid Condition Group: The specified condition group does not exist or is not properly defined in the system.
  Missing Attributes: The attributes associated with the condition group may be missing or incorrectly configured.
  Authorization Issues: The user may not have the necessary authorizations to create or modify condition groups.
  Data Inconsistencies: There may be inconsistencies in the data related to the condition group or its attributes.
  Configuration Issues: The configuration settings for the condition groups in the CRM system may not be set up correctly.
  
  Solution:
  
  Check Condition Group: Verify that the condition group specified in the error message exists in the system. You can do this by navigating to the relevant configuration settings in SAP.
  Validate Attributes: Ensure that all attributes associated with the condition group are correctly defined and available in the system.
  Review Authorizations: Check the user’s authorizations to ensure they have the necessary permissions to create or modify condition groups.
  Data Consistency Check: Perform a data consistency check to identify any discrepancies in the condition group or its attributes.
  Configuration Review: Review the configuration settings for condition groups in the SAP CRM system to ensure they are set up correctly.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance on condition groups and attributes in your version of SAP CRM.
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like CRMD_ORDER, CRMD_ORDERADM_H, or CRMD_ORDERADM_I to access relevant order management functions.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide patches or updates.
  Support Forums: Consider visiting SAP Community forums or other support platforms where similar issues may have been discussed.
  Testing: After making changes, conduct thorough testing to ensure that the issue is resolved and that the condition group can be created successfully.
  
  If the problem persists after following these steps, it may be beneficial to engage with SAP support or a technical consultant who specializes in SAP CRM for further assistance.