How To Fix CRM_MKT_RTOM_FEEDB019 - Error when creating condition group &1 attribute &2; invalid type

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKT_RTOM_FEEDB - Messages received from the RTOM feedback service

• Message number: 019

• Message text: Error when creating condition group &1 attribute &2; invalid type

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKT_RTOM_FEEDB019 - Error when creating condition group &1 attribute &2; invalid type ?

  The SAP error message CRM_MKT_RTOM_FEEDB019 typically occurs in the context of creating or managing condition groups in SAP CRM (Customer Relationship Management) when there is an issue with the attribute types being used. This error indicates that the attribute type specified for a condition group is invalid or not recognized by the system.
  Cause:
  
  Invalid Attribute Type: The attribute type specified in the condition group does not match the expected data type or is not defined correctly in the system.
  Configuration Issues: There may be issues with the configuration of the condition group or the attributes associated with it.
  Missing or Incomplete Data: The required attributes or their definitions may be missing or incomplete in the system.
  Custom Development: If there are custom attributes or modifications, they may not be properly defined or implemented.
  
  Solution:
  
  Check Attribute Definitions: Verify that the attribute type you are trying to use is correctly defined in the system. Ensure that it exists and is of the correct data type.
  Review Condition Group Configuration: Go through the configuration settings for the condition group to ensure that all attributes are correctly assigned and that their types are valid.
  Consult Documentation: Refer to SAP documentation or help resources to understand the expected attribute types for the condition group you are working with.
  Debugging: If you have access to debugging tools, you can trace the execution to see where the error is being triggered and gather more context about the invalid type.
  Check for Custom Code: If there are any custom developments related to the condition group or attributes, review the code to ensure that it adheres to the expected standards and definitions.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that might address this specific error or provide patches or updates.
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like CRMD_ORDER or CRMD_ORDERADM_H to access the condition groups and attributes.
  SAP Community: Engaging with the SAP Community forums can provide insights from other users who may have encountered similar issues.
  SAP Support: If the issue persists, consider reaching out to SAP Support for assistance, especially if it involves complex configurations or custom developments.
  
  By following these steps, you should be able to identify the root cause of the CRM_MKT_RTOM_FEEDB019 error and implement a suitable solution.