How To Fix CRM_MKT_RTOM_FEEDB018 - Condition group &1 attribute &2 exists already

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKT_RTOM_FEEDB - Messages received from the RTOM feedback service

• Message number: 018

• Message text: Condition group &1 attribute &2 exists already

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKT_RTOM_FEEDB018 - Condition group &1 attribute &2 exists already ?

  The SAP error message CRM_MKT_RTOM_FEEDB018 indicates that there is a conflict with a condition group and attribute in the context of marketing or CRM processes. Specifically, it means that the condition group specified (denoted by &1) already has an attribute (denoted by &2) assigned to it, which is causing the error.
  Cause:
  
  Duplicate Entries: The most common cause of this error is that there is an attempt to assign an attribute to a condition group that already has that attribute assigned.
  Configuration Issues: There may be issues in the configuration settings where the same attribute is being defined multiple times for the same condition group.
  Data Integrity Issues: There could be inconsistencies in the data that lead to this error, such as incorrect data migration or manual entry errors.
  
  Solution:
  
  Check Existing Assignments: Review the condition group and its assigned attributes to confirm if the attribute already exists. You can do this by navigating to the relevant configuration or master data area in SAP.
  Remove Duplicate Assignment: If the attribute is indeed already assigned to the condition group, you will need to either remove the duplicate assignment or modify your process to avoid this conflict.
  Adjust Configuration: If the error arises from a configuration issue, you may need to adjust the settings in the customizing transaction (e.g., SPRO) to ensure that attributes are not duplicated for the same condition group.
  Data Cleanup: If the error is due to data integrity issues, consider running data validation or cleanup processes to ensure that there are no duplicates in the database.
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like CRMD_ORDER, CRMD_ORDERADM_H, or CRMD_ORDERADM_I to view and manage condition groups and attributes.
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional guidance on handling condition groups and attributes.
  Documentation: Review the SAP documentation related to CRM marketing and condition management for best practices and guidelines on managing attributes and condition groups.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or reach out to SAP support for further assistance.