How To Fix CRM_MKT_RTOM_FEEDB016 - Error when saving message &1; error in event rule &2

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKT_RTOM_FEEDB - Messages received from the RTOM feedback service

• Message number: 016

• Message text: Error when saving message &1; error in event rule &2

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKT_RTOM_FEEDB016 - Error when saving message &1; error in event rule &2 ?

  The SAP error message CRM_MKT_RTOM_FEEDB016 typically occurs in the context of the SAP Customer Relationship Management (CRM) module, particularly when dealing with marketing and event management functionalities. This error indicates that there is an issue with saving a message due to a problem in an event rule.
  
  Cause:
  The error can be caused by several factors, including:
  
  
  Incorrect Event Rule Configuration: The event rule referenced in the error message may be incorrectly configured or may contain logic that leads to a failure when processing the message.
  
  
  Data Inconsistencies: There may be inconsistencies or missing data in the message or related objects that the event rule is trying to process.
  
  
  Authorization Issues: The user may not have the necessary authorizations to execute the event rule or to save the message.
  
  
  System Bugs or Limitations: There may be bugs in the SAP system or limitations in the version being used that affect the processing of event rules.
  
  
  
  Solution:
  To resolve