How To Fix CRM_MKT_RTOM_FEEDB015 - Error when saving message &1; error in validity dates

CRM_MKT_RTOM_FEEDB015 - Overview

• Message type: E = Error

• Message class: CRM_MKT_RTOM_FEEDB - Messages received from the RTOM feedback service

• Message number: 015

• Message text: Error when saving message &1; error in validity dates

Self-Explanatory Message

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To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKT_RTOM_FEEDB015 - Error when saving message &1; error in validity dates ?

  The SAP error message CRM_MKT_RTOM_FEEDB015 typically indicates an issue related to the validity dates of a marketing message or campaign in the SAP Customer Relationship Management (CRM) system. This error occurs when the validity dates for the message being saved are not set correctly, which can prevent the system from processing the message.
  
  Cause:
  
  Invalid Date Range: The start date may be later than the end date, or the dates may not fall within an acceptable range.
  Missing Dates: Either the start date or end date may not be filled in, leading to ambiguity in the validity period.
  Date Format Issues: The dates may not be in the correct format expected by the system.
  System Configuration: There may be specific configurations or settings in the CRM system that restrict the validity dates based on business rules.
  
  
  Solution:
  
  Check Validity Dates: Ensure that the start date is earlier than the end date. Adjust the dates accordingly.
  Fill in Missing