How To Fix CRM_MKT_RTOM_FEEDB013 - Error when saving message &1; syntax error in agent skills

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKT_RTOM_FEEDB - Messages received from the RTOM feedback service

• Message number: 013

• Message text: Error when saving message &1; syntax error in agent skills

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKT_RTOM_FEEDB013 - Error when saving message &1; syntax error in agent skills ?

  The SAP error message CRM_MKT_RTOM_FEEDB013 typically indicates a syntax error related to agent skills when trying to save a message in the CRM Marketing module. This error can occur in various scenarios, particularly when there are issues with the configuration of agent skills or the data being processed.
  
  Cause:
  
  Incorrect Configuration: The agent skills may not be properly configured in the system. This could include missing or incorrectly defined skills that are required for the operation.
  Data Issues: There may be invalid or unexpected data being processed, which does not conform to the expected format or structure.
  Custom Code: If there are any custom enhancements or modifications in the CRM system, they might be causing conflicts or errors in the processing logic.
  System Bugs: There could be bugs in the version of SAP you are using that lead to this error under certain conditions.
  
  
  Solution:
  
  
  Check Agent Skills Configuration:
  
  Navigate to the configuration settings for agent skills in