How To Fix CRM_MKT_RTOM_FEEDB021 - Error when creating condition group &1 attribute &2; technical problem

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKT_RTOM_FEEDB - Messages received from the RTOM feedback service

• Message number: 021

• Message text: Error when creating condition group &1 attribute &2; technical problem

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKT_RTOM_FEEDB021 - Error when creating condition group &1 attribute &2; technical problem ?

  The SAP error message CRM_MKT_RTOM_FEEDB021 typically indicates a technical problem encountered when creating a condition group or attribute in the SAP CRM Marketing module. This error can arise due to various reasons, including configuration issues, data inconsistencies, or system-related problems.
  Possible Causes:
  
  Configuration Issues: The condition group or attribute may not be properly configured in the system.
  Data Inconsistencies: There may be inconsistencies in the data being used to create the condition group or attribute.
  Authorization Issues: The user may not have the necessary authorizations to create or modify condition groups or attributes.
  Technical Problems: There could be underlying technical issues, such as database problems or system performance issues.
  Missing Dependencies: Required dependencies or related objects may not be properly set up or may be missing.
  
  Solutions:
  
  Check Configuration: Review the configuration settings for the condition group and attribute. Ensure that all necessary settings are correctly defined.
  Data Validation: Validate the data being used to create the condition group or attribute. Look for any inconsistencies or errors in the data.
  User Authorizations: Verify that the user has the appropriate authorizations to perform the action. If not, request the necessary permissions from the system administrator.
  System Logs: Check the system logs (transaction codes like SLG1) for more detailed error messages that can provide insights into the underlying issue.
  Technical Support: If the problem persists, consider reaching out to SAP support or your internal IT team for assistance. They may need to investigate the technical aspects of the system.
  Recreate the Object: If possible, try to delete and recreate the condition group or attribute to see if that resolves the issue.
  
  Related Information:
  
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error message or provide patches and updates.
  Documentation: Review the official SAP documentation for CRM Marketing to ensure that you are following the correct procedures for creating condition groups and attributes.
  Community Forums: Check SAP Community forums or other online resources where similar issues may have been discussed and resolved by other users.
  
  By following these steps, you should be able to identify the cause of the CRM_MKT_RTOM_FEEDB021 error and implement a suitable solution.