How To Fix CRM_MKT_RTOM_FEEDB022 - Computed attribute &1 exists already

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKT_RTOM_FEEDB - Messages received from the RTOM feedback service

• Message number: 022

• Message text: Computed attribute &1 exists already

What causes this issue?

,,Error when creating computed attribute &V1& in condition group &V2&:
Duplicate attribute

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKT_RTOM_FEEDB022 - Computed attribute &1 exists already ?

  The SAP error message CRM_MKT_RTOM_FEEDB022 indicates that there is an issue with a computed attribute in the context of SAP Customer Relationship Management (CRM) Marketing. Specifically, the error message states that a computed attribute (identified by &1) already exists, which means that the system is trying to create or update a computed attribute that is already present in the system.
  Cause:
  
  
  Duplicate Computed Attribute: The most common cause of this error is that the computed attribute you are trying to create or update already exists in the system. This can happen if there was a previous attempt to create the same attribute, or if the attribute was created by another process or user.
  
  
  Data Consistency Issues: There may be inconsistencies in the data or configuration that lead to the system not recognizing that the attribute already exists.
  
  
  Configuration Errors: Incorrect configuration settings in the CRM system can also lead to this error, especially if the computed attributes are being defined in a way that conflicts with existing definitions.
  
  
  Solution:
  
  
  Check Existing Attributes: 
  
  Use transaction codes like CRMD_ORDER or relevant CRM transaction codes to check if the computed attribute already exists. Look for the attribute in the relevant configuration or data model.
  
  
  
  Modify or Delete Existing Attribute: 
  
  If the attribute already exists and is not needed, consider deleting it or modifying it as necessary. Ensure that you have the appropriate permissions and that you understand the implications of deleting or modifying attributes.
  
  
  
  Review Configuration: 
  
  Review the configuration settings related to computed attributes in the CRM system. Ensure that there are no conflicting definitions or settings that could lead to this error.
  
  
  
  Consult Documentation: 
  
  Refer to SAP documentation or notes related to computed attributes in CRM to understand any specific requirements or limitations.
  
  
  
  Contact SAP Support: 
  
  If the issue persists and you cannot identify the cause, consider reaching out to SAP support for assistance. They may provide insights based on the specific version of your SAP system and any known issues.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional troubleshooting steps.
  Transaction Codes: Familiarize yourself with transaction codes related to CRM marketing and computed attributes, such as CRMD_ORDER, CRMD_ORDERADM_H, and others.
  System Logs: Review system logs for any additional error messages or warnings that may provide more context about the issue.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.