How To Fix CRM_MKT_RTOM_FEEDB024 - Error when creating computed attribute &1; invalid condition group &2

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKT_RTOM_FEEDB - Messages received from the RTOM feedback service

• Message number: 024

• Message text: Error when creating computed attribute &1; invalid condition group &2

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKT_RTOM_FEEDB024 - Error when creating computed attribute &1; invalid condition group &2 ?

  The SAP error message CRM_MKT_RTOM_FEEDB024 typically occurs in the context of SAP CRM (Customer Relationship Management) when there is an issue with creating a computed attribute due to an invalid condition group. This error can arise in various scenarios, particularly when working with marketing attributes or conditions in the CRM system.
  Cause:
  The error message indicates that there is an invalid condition group specified for the computed attribute you are trying to create. This can happen due to several reasons:
  
  Incorrect Condition Group: The condition group specified does not exist or is not valid in the context of the computed attribute.
  Configuration Issues: There may be issues with the configuration of the condition groups in the system.
  Data Integrity Issues: The data related to the condition groups may be inconsistent or corrupted.
  Authorization Issues: The user may not have the necessary authorizations to access or create the specified condition group.
  
  Solution:
  To resolve the CRM_MKT_RTOM_FEEDB024 error, you can take the following steps:
  
  
  Verify Condition Group:
  
  Check if the condition group specified in the error message exists in the system.
  Ensure that the condition group is correctly configured and active.
  
  
  
  Review Computed Attribute Configuration:
  
  Go to the configuration settings for computed attributes and ensure that the condition group is correctly assigned.
  Make sure that all required fields and settings are properly defined.
  
  
  
  Check for Data Integrity:
  
  Run consistency checks on the condition groups and related data to ensure there are no inconsistencies or corruption.
  If necessary, correct any data issues found during the checks.
  
  
  
  User Authorizations:
  
  Ensure that the user creating the computed attribute has the necessary authorizations to access and use the specified condition group.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific guidelines on creating computed attributes and managing condition groups.
  
  
  
  SAP Notes and Support:
  
  Check for any relevant SAP Notes that may address this specific error or provide additional guidance.
  If the issue persists, consider reaching out to SAP support for further assistance.
  
  
  
  Related Information:
  
  SAP CRM Documentation: Review the official SAP documentation for CRM marketing and computed attributes for detailed guidance.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER, CRMD_ORDERADM_H, or others that may be related to the configuration and management of marketing attributes.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.