How To Fix CRM_MKT_RTOM_FEEDB026 - Error when saving computed attribute &1; technical problem

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKT_RTOM_FEEDB - Messages received from the RTOM feedback service

• Message number: 026

• Message text: Error when saving computed attribute &1; technical problem

What causes this issue?

,,Error when saving computed attribute &V1& in condition group &V2&:
Technical problem

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKT_RTOM_FEEDB026 - Error when saving computed attribute &1; technical problem ?

  The SAP error message CRM_MKT_RTOM_FEEDB026 typically indicates a technical problem encountered when saving a computed attribute in the SAP Customer Relationship Management (CRM) system. This error can arise due to various reasons, including issues with the underlying data, configuration problems, or system performance issues.
  Possible Causes:
  
  Data Integrity Issues: There may be inconsistencies or invalid data in the attributes being computed.
  Configuration Errors: Incorrect configuration of the computed attributes or related settings in the CRM system.
  Performance Issues: The system may be experiencing performance bottlenecks, leading to timeouts or failures when processing the computed attributes.
  Authorization Issues: The user may not have the necessary permissions to save changes to the computed attributes.
  Technical Bugs: There may be bugs in the CRM system or in the specific version you are using.
  
  Solutions:
  
  Check Data Integrity: Review the data being used for the computed attribute to ensure there are no inconsistencies or invalid entries.
  Review Configuration: Verify the configuration settings for the computed attributes. Ensure that all necessary fields and settings are correctly defined.
  Monitor System Performance: Check the system performance and logs to identify any bottlenecks. If necessary, optimize the system or increase resources.
  Check Authorizations: Ensure that the user has the appropriate authorizations to perform the action. You may need to consult with your SAP security team.
  Debugging: If you have access to the development environment, consider debugging the process to identify the exact point of failure.
  SAP Notes and Support: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error. You can search for the error message or related keywords.
  Contact SAP Support: If the issue persists and you cannot find a resolution, consider reaching out to SAP Support for assistance.
  
  Related Information:
  
  Transaction Codes: You may want to use transaction codes like SE80 (Object Navigator) or SE37 (Function Module) to investigate the underlying logic of the computed attributes.
  Logs and Traces: Check the application logs (transaction SLG1) for any additional error messages or warnings that could provide more context.
  System Updates: Ensure that your SAP system is up to date with the latest patches and updates, as these may contain fixes for known issues.
  
  By following these steps, you should be able to diagnose and potentially resolve the CRM_MKT_RTOM_FEEDB026 error in your SAP CRM system.