How To Fix CRM_MKT_RTOM_FEEDB003 - Error when saving offer &1; syntax error in recipient profile &2 rule

CRM_MKT_RTOM_FEEDB003 - Overview

• Message type: E = Error

• Message class: CRM_MKT_RTOM_FEEDB - Messages received from the RTOM feedback service

• Message number: 003

• Message text: Error when saving offer &1; syntax error in recipient profile &2 rule

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKT_RTOM_FEEDB003 - Error when saving offer &1; syntax error in recipient profile &2 rule ?

  The SAP error message CRM_MKT_RTOM_FEEDB003 typically indicates a syntax error in the recipient profile associated with a marketing offer. This error occurs when there is an issue with the rules defined in the recipient profile, which can prevent the successful saving of the offer.
  
  Cause:
  
  Syntax Error in Rules: The most common cause is a syntax error in the rules defined for the recipient profile. This could be due to incorrect formatting, missing parameters, or invalid expressions.
  Invalid Data: If the recipient profile references data that is not valid or does not exist, it can lead to this error.
  
  Configuration Issues: There may be issues with the configuration of the marketing system or the recipient profile itself.
  
  
  Solution:
  
  
  Check Recipient Profile Rules:
  
  Go to the recipient profile associated with the offer.
  Review the rules defined in the profile for any syntax errors. Ensure that all expressions are correctly formatted and that all required parameters are included.
  Validate the logic