How To Fix CRM_MKT_RTOM_FEEDB001 - Error when saving real-time offer &1; syntax error in agent skills

CRM_MKT_RTOM_FEEDB001 - Overview

• Message type: E = Error

• Message class: CRM_MKT_RTOM_FEEDB - Messages received from the RTOM feedback service

• Message number: 001

• Message text: Error when saving real-time offer &1; syntax error in agent skills

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKT_RTOM_FEEDB001 - Error when saving real-time offer &1; syntax error in agent skills ?

  The SAP error message CRM_MKT_RTOM_FEEDB001 typically indicates a syntax error related to agent skills when trying to save a real-time offer in the SAP CRM Marketing module. This error can occur due to various reasons, including incorrect configuration, missing or improperly defined agent skills, or issues with the underlying data model.
  Causes:
  
  Syntax Error in Agent Skills: The error suggests that there is a problem with the way agent skills are defined or referenced in the real-time offer.
  Missing Skills: The agent skills required for the real-time offer may not be defined in the system.
  
  Configuration Issues: There may be issues with the configuration of the marketing system or the specific offer being created.
  Data Integrity Issues: There could be inconsistencies or errors in the data being used for the real-time offer.
  
  Solutions:
  
  
  Check Agent Skills:
  
  Verify that all agent skills referenced in the real-time offer are correctly defined in the system.
  Ensure that the syntax used to reference