How To Fix CRM_MKT_RTOM_FEEDB000 - *** Messages returned from RTOM ***

CRM_MKT_RTOM_FEEDB000 - Overview

• Message type: E = Error

• Message class: CRM_MKT_RTOM_FEEDB - Messages received from the RTOM feedback service

• Message number: 000

• Message text: *** Messages returned from RTOM ***

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKT_RTOM_FEEDB000 - *** Messages returned from RTOM *** ?

  The error message "CRM_MKT_RTOM_FEEDB000  Messages returned from RTOM " in SAP typically relates to issues with the Real-Time Offer Management (RTOM) component within the SAP Customer Relationship Management (CRM) module. This error can occur during the execution of marketing campaigns or when trying to retrieve offers or feedback from the RTOM system.
  Causes:
  
  
  Configuration Issues: Incorrect configuration settings in the RTOM or CRM system can lead to communication problems.
  Data Issues: Missing or incorrect data in the marketing documents or master data can cause the RTOM to fail in processing requests.
  System Connectivity: Network issues or problems with the connection between the CRM system and the RTOM service can lead to errors.
  Authorization Problems: Insufficient user authorizations to access RTOM functionalities can trigger this error.
  RTOM Service Issues: The RTOM service itself may be down or experiencing issues, leading to failure in processing requests.
  
  Solutions:
  
  Check Configuration: Review the configuration settings for RTOM in the SAP system.