How To Fix CRM_MKT_JOB_WIZARD030 - Job Wizard stopped by user (EXIT command)

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKT_JOB_WIZARD - CRM MKT: Job Wizard

• Message number: 030

• Message text: Job Wizard stopped by user (EXIT command)

What causes this issue?

The user exited the Job Wizard by using the cancel function. A job was
not saved.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKT_JOB_WIZARD030 - Job Wizard stopped by user (EXIT command) ?

  The SAP error message CRM_MKT_JOB_WIZARD030 indicates that a job wizard process was stopped by the user, typically due to the user issuing an EXIT command. This can occur in various scenarios within the SAP Customer Relationship Management (CRM) module, particularly when working with marketing jobs or campaigns.
  Cause:
  
  User Intervention: The most straightforward cause is that the user manually stopped the job wizard process by issuing an EXIT command.
  System Timeout: If the job takes too long to execute, it may be perceived as stalled, prompting the user to stop it.
  Configuration Issues: There may be issues with the configuration of the job wizard or the underlying processes that it is trying to execute.
  Resource Constraints: If the system is under heavy load or lacks sufficient resources, it may lead to performance issues, prompting users to stop the job.
  
  Solution:
  
  Check User Actions: Verify if the job was intentionally stopped by the user. If so, no further action may be needed.
  Review Job Logs: Check the logs for the job wizard to understand what was happening before the job was stopped. This can provide insights into whether there were any errors or performance issues.
  Increase Timeout Settings: If the job is timing out, consider increasing the timeout settings for the job wizard or optimizing the job to run more efficiently.
  System Performance: Monitor system performance and resource usage. If the system is under heavy load, consider scheduling jobs during off-peak hours or upgrading system resources.
  Configuration Review: Review the configuration settings for the job wizard and ensure that all necessary parameters are correctly set.
  Re-run the Job: If the job was stopped unintentionally, you can re-run the job wizard after addressing any underlying issues.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address known issues or provide patches related to the job wizard.
  Documentation: Refer to the official SAP documentation for the CRM module to understand the job wizard's functionality and best practices.
  Support: If the issue persists, consider reaching out to SAP support for further assistance, especially if it appears to be a bug or a more complex issue.
  
  By following these steps, you should be able to diagnose and resolve the issue related to the CRM_MKT_JOB_WIZARD030 error message.