How To Fix CRM_MKT_JOB_WIZARD032 - Job Wizard stopped by user (EXIT command)

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKT_JOB_WIZARD - CRM MKT: Job Wizard

• Message number: 032

• Message text: Job Wizard stopped by user (EXIT command)

What causes this issue?

The user exited the Job Wizard using the <LS>EXIT</> command. No job
was saved.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKT_JOB_WIZARD032 - Job Wizard stopped by user (EXIT command) ?

  The SAP error message "CRM_MKT_JOB_WIZARD032 Job Wizard stopped by user (EXIT command)" typically indicates that a user has manually terminated a job or process within the SAP CRM Marketing Job Wizard. This can happen for various reasons, such as the user deciding to stop the job due to a change in requirements, performance issues, or simply an error in the job configuration.
  Cause:
  
  User Intervention: The most straightforward cause is that the user has clicked the "Exit" button or issued a command to stop the job.
  Job Configuration Issues: There may be issues with how the job was set up, leading the user to stop it.
  Performance Issues: If the job is taking too long to execute or is consuming too many resources, a user might decide to terminate it.
  System Errors: There could be underlying system errors or issues that prompted the user to stop the job.
  
  Solution:
  
  Review Job Configuration: Check the settings and parameters of the job to ensure they are correct. Make any necessary adjustments.
  Monitor System Performance: If performance is an issue, consider optimizing the job or running it during off-peak hours to reduce load on the system.
  Check Logs: Look at the job logs and system logs for any errors or warnings that might indicate why the job was stopped.
  User Communication: If the job was stopped by a user, communicate with them to understand their reasons and whether the job should be restarted or modified.
  Restart the Job: If the job needs to be executed again, ensure that all configurations are correct and restart the job.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to the Job Wizard or CRM Marketing functionalities.
  Documentation: Refer to the official SAP documentation for the CRM Marketing module to understand the expected behavior of the Job Wizard and best practices for job configuration.
  Support: If the issue persists or if there are additional complications, consider reaching out to SAP support for further assistance.
  
  By following these steps, you should be able to address the error and ensure that the job can be executed successfully in the future.