How To Fix CRM_MKT_JOB_WIZARD021 - Error &1 during SUBMIT of job step

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKT_JOB_WIZARD - CRM MKT: Job Wizard

• Message number: 021

• Message text: Error &1 during SUBMIT of job step

What causes this issue?

This text similar to CRM_MKT_JOB_WIZARD020
The SUBMIT function, which the transferred SUBMIT program scheduled as
a job step, has returned an error code. The job could not be properly
scheduled.
However, a header entry does exist for this job in the
background processing tables.

System Response

An error number appears in the message text. This number can be
interpreted as follows:
4,,Scheduling was terminated by the user
8,,Error during job scheduling (JOB_SUBMIT)
12,,Error during internal number assignment

How to fix this error?

Either consult the system log (transaction SM21) or show this message
to your system administrator.
Check the status of the scheduled job in job management. Delete
this job if it was not scheduled correctly.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKT_JOB_WIZARD021 - Error &1 during SUBMIT of job step ?

  The SAP error message CRM_MKT_JOB_WIZARD021 typically indicates an issue that occurs during the submission of a job step in the CRM Marketing job wizard. The error message usually includes a placeholder &1, which is replaced by a specific identifier or message that provides more context about the error.
  Possible Causes:
  
  Configuration Issues: There may be misconfigurations in the job settings or parameters that are being used in the marketing job.
  Authorization Problems: The user executing the job may not have the necessary authorizations to perform the action.
  Data Issues: There could be issues with the data being processed, such as missing or incorrect entries in the database.
  System Performance: The system may be experiencing performance issues, leading to timeouts or failures in job execution.
  Technical Errors: There may be underlying technical issues, such as missing components or incorrect system settings.
  
  Solutions:
  
  Check Job Configuration: Review the job configuration settings to ensure that all parameters are correctly set and that there are no missing values.
  Review Authorizations: Ensure that the user has the necessary authorizations to execute the job. You may need to consult with your SAP security team.
  Data Validation: Validate the data being processed by the job. Check for any inconsistencies or missing data that could cause the job to fail.
  Monitor System Performance: Check the system performance and logs to identify any bottlenecks or issues that may be affecting job execution.
  Check for Notes and Patches: Look for any SAP Notes or patches related to this error message. Sometimes, SAP releases updates that address specific issues.
  Debugging: If you have access to the development environment, consider debugging the job to identify the exact point of failure.
  
  Related Information:
  
  SAP Notes: Search the SAP Support Portal for any relevant notes that may provide additional context or solutions for this error.
  Transaction Codes: Use transaction codes like SM37 to monitor job status and logs for more detailed error messages.
  Community Forums: Check SAP Community forums or other user groups for similar issues and solutions shared by other users.
  
  If the issue persists after trying the above solutions, it may be necessary to engage SAP support for further assistance.