How To Fix CRM_MKT_JOB_WIZARD020 - Error &1 calling up WIZARD_JOB_OPEN

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKT_JOB_WIZARD - CRM MKT: Job Wizard

• Message number: 020

• Message text: Error &1 calling up WIZARD_JOB_OPEN

What causes this issue?

This text similar to message long text CRM_MKT_JOB_WIZARD022
The WIZARD_JOB_OPEN function has returned an error code. The job could
not be scheduled.

System Response

An error number appears in the message text. This number has the
following meaning:
1,,CANT_CREATE_JOB,,Job cannot be generated, see SYSLOG
2,,INVALID_JOB_DATA,,Job contains invalid job data, see SYSLOG
3,,JOBNAME_MISSING,,Job name was not entered
4,,OTHERS,,Other errors

How to fix this error?

Either consult the system log (transaction SM21) or show this message
to your system administrator.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKT_JOB_WIZARD020 - Error &1 calling up WIZARD_JOB_OPEN ?

  The SAP error message CRM_MKT_JOB_WIZARD020 typically indicates an issue related to the marketing job wizard in the SAP Customer Relationship Management (CRM) module. The specific error message you mentioned, "Error &1 calling up WIZARD_JOB_OPEN," suggests that there is a problem when trying to open a marketing job wizard.
  Possible Causes:
  
  Authorization Issues: The user may not have the necessary authorizations to access the marketing job wizard.
  Configuration Issues: There may be a misconfiguration in the marketing job settings or related components.
  Data Issues: There could be missing or incorrect data in the marketing job that is being accessed.
  System Errors: There may be underlying system issues, such as database connectivity problems or system performance issues.
  Transport Issues: If the system has recently undergone a transport, there may be inconsistencies in the transported objects.
  
  Solutions:
  
  
  Check Authorizations: Ensure that the user has the necessary roles and authorizations to access the marketing job wizard. This can be done by checking the user's role assignments in transaction PFCG.
  
  
  Review Configuration: Verify the configuration settings for the marketing job wizard. Check if all required settings are correctly defined in the customizing settings.
  
  
  Validate Data: Check the data associated with the marketing job. Ensure that all required fields are filled out and that there are no inconsistencies in the data.
  
  
  System Logs: Review the system logs (transaction SLG1) for any additional error messages or warnings that could provide more context about the issue.
  
  
  Check for Notes: Look for SAP Notes related to this error message in the SAP Support Portal. There may be specific patches or updates that address this issue.
  
  
  Consult with Basis Team: If the issue persists, consult with your SAP Basis team to check for any system-level issues or performance bottlenecks.
  
  
  Recreate the Job: If possible, try to recreate the marketing job to see if the error persists. This can help identify if the issue is with the specific job or a broader system issue.
  
  
  Related Information:
  
  SAP Notes: Always check the SAP Support Portal for any relevant notes or updates regarding this error.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER, CRMD_ORDERADM_H, and CRMD_ORDERADM_I for managing marketing jobs.
  Documentation: Review the official SAP documentation for CRM Marketing to understand the expected behavior and configuration of the marketing job wizard.
  
  If the problem continues after trying the above solutions, it may be necessary to escalate the issue to SAP support for further assistance.