How To Fix CRM_MKT_EXTERNAL400 - #---- Customizing Maintenance of CRMC_EXT_SERVER via SM30 --------------#


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_MKT_EXTERNAL - CRM MKT: Messages for Interface to External Products

  • Message number: 400

  • Message text: #---- Customizing Maintenance of CRMC_EXT_SERVER via SM30 --------------#

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_MKT_EXTERNAL400 - #---- Customizing Maintenance of CRMC_EXT_SERVER via SM30 --------------# ?

    The SAP error message CRM_MKT_EXTERNAL400 typically relates to issues with the customizing settings for external servers in the SAP Customer Relationship Management (CRM) module, specifically when trying to maintain the CRMC_EXT_SERVER table via transaction SM30.

    Cause:

    1. Authorization Issues: The user may not have the necessary authorizations to maintain the customizing settings for the external server.
    2. Configuration Errors: There may be incorrect or incomplete configuration settings in the CRMC_EXT_SERVER table.
    3. Technical Issues: There could be underlying technical issues, such as database inconsistencies or problems with the SAP system itself.
    4. Missing Entries: Required entries in the customizing table may be missing or not properly defined.

    Solution:

    1. Check Authorizations: Ensure that the user has the necessary authorizations to access and maintain the CRMC_EXT_SERVER table. This can be done by checking the user's roles and authorizations in the SAP system.
    2. Review Configuration: Go through the configuration settings for the external server in the CRM module. Make sure that all required fields are filled out correctly and that there are no missing entries.
    3. Transaction Codes: Use transaction codes like SPRO to navigate to the relevant customizing settings and verify the configuration.
    4. Check for Notes: Look for SAP Notes related to the error message. Sometimes, SAP releases notes that provide fixes or workarounds for specific issues.
    5. System Logs: Check the system logs (transaction SLG1) for any additional error messages or warnings that could provide more context about the issue.
    6. Technical Support: If the issue persists, consider reaching out to your SAP Basis team or SAP support for further assistance. They can help diagnose any underlying technical issues.

    Related Information:

    • Transaction SM30: This transaction is used to maintain table entries in SAP. Ensure you are using it correctly and have the right authorizations.
    • Transaction SPRO: This transaction is used for customizing settings in SAP. It can be helpful to navigate through the configuration settings related to CRM and external servers.
    • SAP Notes: Regularly check the SAP Support Portal for any relevant notes that might address the specific error message or provide updates related to CRM external server configurations.

    By following these steps, you should be able to identify and resolve the issue related to the CRM_MKT_EXTERNAL400 error message.

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