How To Fix CRM_MKT_EXTERNAL322 - Select a target group that has already been successfully saved

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKT_EXTERNAL - CRM MKT: Messages for Interface to External Products

• Message number: 322

• Message text: Select a target group that has already been successfully saved

What causes this issue?

You want
- to import the business partners belonging to a target group,
- to view all jobs which contain the target group,
but have selected a target group that does not yet exist in CRM.

System Response

You cannot
- import business partners
- view the jobs
unless the respective target group is stored in CRM.

How to fix this error?

Save the target group and then repeat the function.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKT_EXTERNAL322 - Select a target group that has already been successfully saved ?

  The SAP error message CRM_MKT_EXTERNAL322 indicates that you are trying to select a target group that has not been saved or is not in a valid state for the operation you are attempting to perform. This error typically occurs in the context of SAP Customer Relationship Management (CRM) when working with marketing functions, such as campaign management or target group selection.
  Cause:
  
  Unsaved Target Group: The target group you are trying to select has not been saved in the system.
  Invalid Status: The target group may be in a status that does not allow it to be selected (e.g., it might be in a draft state).
  Data Integrity Issues: There may be issues with the data integrity of the target group, such as missing required fields or incorrect configurations.
  
  Solution:
  
  Save the Target Group: Ensure that the target group you are trying to select has been saved successfully. You can do this by navigating to the target group in the CRM system and saving it.
  Check Status: Verify the status of the target group. It should be in a valid state (e.g., "Active" or "Released") for it to be selectable.
  Review Data: Check for any missing or incorrect data in the target group. Ensure that all required fields are filled out correctly.
  Recreate if Necessary: If the target group is corrupted or cannot be saved, consider recreating it from scratch.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidelines on managing target groups in your version of SAP CRM.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP CRM for managing target groups, such as CRMD_ORDER for managing marketing campaigns.
  User Authorizations: Ensure that you have the necessary authorizations to create and manage target groups in the system.
  SAP Notes: Check for any SAP Notes related to this error message, as they may provide additional insights or patches that address known issues.
  Support: If the issue persists, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  By following these steps, you should be able to resolve the error and successfully select the target group in your SAP CRM system.