How To Fix CRM_MKT_EXTERNAL303 - Select the appropriate row(s)

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKT_EXTERNAL - CRM MKT: Messages for Interface to External Products

• Message number: 303

• Message text: Select the appropriate row(s)

What causes this issue?

You want to import one or more target groups from an external system to
CRM, but you have not selected any row(s).

How to fix this error?

Select the row(s) containing those target groups that are to be
imported into CRM.
You can select several different rows by depressing the <LS>Control</>
button and using the left mouse button to select the appropriate
rows.

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKT_EXTERNAL303 - Select the appropriate row(s) ?

  The SAP error message CRM_MKT_EXTERNAL303, which states "Select the appropriate row(s)," typically occurs in the context of the SAP Customer Relationship Management (CRM) module, particularly when dealing with marketing activities or campaigns. This error usually indicates that the system expects the user to select one or more rows from a list or table, but none have been selected.
  Cause:
  
  No Selection Made: The most common cause is that the user has not selected any rows in a table or list where a selection is required.
  Incorrect Context: The user may be in a context where the system expects a selection, but the current view does not allow for it.
  User Permissions: In some cases, user permissions may restrict the ability to select certain rows.
  System Configuration: There may be configuration settings that affect how selections are handled in the CRM system.
  
  Solution:
  
  Select Rows: Ensure that you select the appropriate rows in the list or table before proceeding. This is often done by clicking on the checkbox next to the desired entries.
  Check Context: Make sure you are in the correct context or screen where selections are allowed. If you are unsure, navigate back to the previous screen and try again.
  Review Permissions: If you suspect that permissions may be an issue, consult with your SAP administrator to ensure you have the necessary access rights.
  Consult Documentation: Refer to the SAP documentation or help resources for guidance on the specific transaction or process you are working with.
  System Configuration: If the issue persists, it may be necessary to check with your SAP Basis or technical team to review any relevant configuration settings.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with the transaction codes related to the CRM module you are working in, as this can help in navigating the system more effectively.
  SAP Notes: Check SAP Notes for any known issues or patches related to the error message. SAP frequently updates its knowledge base with solutions to common problems.
  User Training: If this error occurs frequently, consider additional training for users to ensure they understand how to properly select rows and navigate the CRM interface.
  
  If the problem continues after trying these solutions, it may be beneficial to reach out to SAP support for further assistance.