How To Fix CRM_MKT_EXTERNAL302 - Select ONE line only

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKT_EXTERNAL - CRM MKT: Messages for Interface to External Products

• Message number: 302

• Message text: Select ONE line only

What causes this issue?

You want to select a connection to an external system.

System Response

You can select only one connection at a time.

How to fix this error?

Select one connection only.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKT_EXTERNAL302 - Select ONE line only ?

  The SAP error message CRM_MKT_EXTERNAL302, which states "Select ONE line only," typically occurs in the SAP Customer Relationship Management (CRM) module when a user attempts to perform an action that requires a single selection, but multiple lines or entries are selected instead.
  Cause:
  The error is triggered when the system expects the user to select only one line item (e.g., in a list of marketing campaigns, leads, or other CRM objects) for processing, but the user has selected multiple items. This can happen in various scenarios, such as when trying to edit, delete, or view details of a specific entry.
  Solution:
  To resolve this error, follow these steps:
  
  Review Your Selection: Go back to the selection screen where the error occurred and ensure that only one line item is selected.
  Deselect Other Items: If multiple items are highlighted, click on the desired line item to select it, and ensure that all other items are deselected.
  Retry the Action: After ensuring that only one line is selected, attempt to perform the action again.
  
  Related Information:
  
  User Training: Ensure that users are trained on the importance of single selection in specific transactions within the CRM module.
  System Configuration: If this error occurs frequently in scenarios where multiple selections should be allowed, it may be worth reviewing the system configuration or consulting with an SAP administrator to see if adjustments can be made.
  Documentation: Refer to SAP documentation or help resources for more detailed information on the specific transaction or process you are working with.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team for further assistance.