How To Fix CRM_MKT_EXTERNAL301 - Select the desired line for transfer

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKT_EXTERNAL - CRM MKT: Messages for Interface to External Products

• Message number: 301

• Message text: Select the desired line for transfer

What causes this issue?

You want to select a connection to an external system.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Select the line corresponding to the external system:
To which the plan and target groups are to be exported
From which the plan and target groups are to be imported
From which only some of the target groups are to be imported

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKT_EXTERNAL301 - Select the desired line for transfer ?

  The SAP error message CRM_MKT_EXTERNAL301 ("Select the desired line for transfer") typically occurs in the context of transferring marketing data or activities within the SAP Customer Relationship Management (CRM) module. This error indicates that the system expects the user to select a specific line item or entry before proceeding with the transfer operation.
  Cause:
  
  No Selection Made: The most common cause of this error is that the user has not selected any line item in the list or table that is presented in the transaction.
  Multiple Selections: In some cases, the system may require a single selection, and if multiple items are selected, it may trigger this error.
  User Interface Issue: Sometimes, the user interface may not be functioning correctly, leading to the inability to select a line item.
  Authorization Issues: If the user does not have the necessary permissions to perform the transfer, it may also lead to this error.
  
  Solution:
  
  Select a Line Item: Ensure that you have selected the desired line item in the list before attempting to transfer. Click on the checkbox or the line itself to make a selection.
  Single Selection: If the system requires a single selection, ensure that only one line item is selected.
  Refresh the Screen: If you believe you have made a selection but still receive the error, try refreshing the screen or navigating away and back to the transaction.
  Check Authorizations: Verify that you have the necessary authorizations to perform the transfer. If not, contact your system administrator to obtain the required permissions.
  Consult Documentation: Refer to the SAP documentation or help files related to the specific transaction you are working with for any additional requirements or steps.
  
  Related Information:
  
  Transaction Codes: The error may occur in various transaction codes related to marketing activities, such as creating or managing campaigns, leads, or other marketing objects.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. Sometimes, specific versions of SAP may have bugs that are documented in SAP Notes.
  Support: If the issue persists after trying the above solutions, consider reaching out to SAP support or your internal IT support team for further assistance.
  
  By following these steps, you should be able to resolve the CRM_MKT_EXTERNAL301 error and successfully proceed with your transfer operation.