How To Fix CRM_MKT_EXTERNAL075 - Business partners cannot be imported online

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKT_EXTERNAL - CRM MKT: Messages for Interface to External Products

• Message number: 075

• Message text: Business partners cannot be imported online

What causes this issue?

You attempted to import the business partners of an external target
group in dialog mode.
Because of the considerable runtime needed for this action, the system
only allows this import in a background job in batch mode.

How to fix this error?

Schedule a background job for importing the business partners of a
target group. We recommend that you run this background job overnight.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKT_EXTERNAL075 - Business partners cannot be imported online ?

  The SAP error message CRM_MKT_EXTERNAL075 indicates that business partners cannot be imported online due to certain issues. This error typically arises in the context of SAP Customer Relationship Management (CRM) when there are problems with the data being imported or the configuration settings.
  Causes:
  
  Data Issues: The data being imported may not meet the required format or validation rules. This could include missing mandatory fields, incorrect data types, or invalid values.
  Configuration Settings: There may be issues with the configuration settings in the CRM system that prevent online import. This could include settings related to business partner roles, status, or other attributes.
  Authorization Issues: The user attempting to perform the import may not have the necessary authorizations to create or modify business partners.
  System Errors: There could be temporary system errors or issues with the underlying database that prevent the import process from completing successfully.
  
  Solutions:
  
  Check Data Quality: Review the data being imported to ensure it meets all required criteria. Validate that all mandatory fields are filled and that the data types are correct.
  Review Configuration: Check the configuration settings in the CRM system related to business partner import. Ensure that all necessary settings are correctly configured.
  User Authorizations: Verify that the user has the appropriate authorizations to perform the import. This may involve checking roles and permissions in the SAP system.
  Error Logs: Check the system logs for any additional error messages or details that can provide more context about the failure. This can help identify specific issues that need to be addressed.
  Batch Import: If online import continues to fail, consider using a batch import process instead, which may bypass some of the issues encountered during online import.
  Consult Documentation: Refer to SAP documentation or notes related to business partner import processes for any specific guidelines or troubleshooting steps.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  Support: If the issue persists, consider reaching out to SAP Support for assistance, providing them with detailed information about the error and the context in which it occurs.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to successfully import business partners into your SAP CRM system.