How To Fix CRM_MKT_EXTERNAL074 - Import of business partners stopped

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKT_EXTERNAL - CRM MKT: Messages for Interface to External Products

• Message number: 074

• Message text: Import of business partners stopped

What causes this issue?

Import of the business partners was terminated. The preceding messages
in the application log provide detailed information about this error
and how to correct it.

System Response

For performance reasons and to enable restarts to take place, business
partners are imported in blocks. For each block, a certain number (see
table CRMC_EXT_SERVER) of business partners is read from the external
system and written to the database using a special function module.
This step is followed by a database commit.
This operation runs in a loop and ends either when all business
partners have been imported or when an error occurs.

How to fix this error?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKT_EXTERNAL074 - Import of business partners stopped ?

  The SAP error message CRM_MKT_EXTERNAL074 indicates that the import of business partners has been stopped due to an issue encountered during the import process. This error typically arises in the context of SAP Customer Relationship Management (CRM) when there are problems with the data being imported or with the configuration of the import process.
  Causes:
  
  Data Issues: The data being imported may contain inconsistencies, such as missing mandatory fields, incorrect formats, or duplicate entries.
  Configuration Errors: There may be issues with the configuration settings for the import process, such as incorrect mapping of fields or settings that do not align with the data being imported.
  Authorization Issues: The user performing the import may not have the necessary authorizations to create or update business partners.
  Technical Errors: There could be underlying technical issues, such as problems with the database or connectivity issues with the source system.
  
  Solutions:
  
  Check Data Quality: Review the data being imported for any inconsistencies or errors. Ensure that all mandatory fields are filled out correctly and that the data adheres to the expected formats.
  Review Configuration: Verify the configuration settings for the import process. Ensure that the field mappings are correct and that the settings align with the data structure.
  Authorization Check: Ensure that the user performing the import has the necessary authorizations to create or update business partners in the system.
  Error Logs: Check the error logs for more detailed information about the specific issue that caused the import to stop. This can provide insights into what went wrong.
  Test Import with Sample Data: If possible, conduct a test import with a small set of sample data to identify any issues before attempting a full import.
  Consult Documentation: Refer to SAP documentation or support notes related to the CRM_MKT_EXTERNAL074 error for additional guidance and troubleshooting steps.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as BP (Business Partner) for managing business partners and CRMD_ORDER for CRM order management.
  Support Community: Engage with the SAP Community or forums for insights from other users who may have encountered similar issues.
  
  If the problem persists after following these steps, it may be necessary to involve your SAP support team or consult with SAP directly for further assistance.