How To Fix CRM_MKT_EXTERNAL071 - Error importing business partners: Job not scheduled using Job Wizard

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKT_EXTERNAL - CRM MKT: Messages for Interface to External Products

• Message number: 071

• Message text: Error importing business partners: Job not scheduled using Job Wizard

What causes this issue?

The current job detected errors in the parameters that were transferred
to it.
Either the restart indicator was checked and the other restart
parameters were either blank or only contained some values, or the
restart parameters that were transferred differ from those in the
CRMD_EXT_BP_JOB table.

How to fix this error?

Use the <DS:TRAN.SM37>Job Overview</> to check whether the current job
is scheduled periodically. If so, delete any repeat job that is already
scheduled and then use the Job Wizard to schedule a new import run.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKT_EXTERNAL071 - Error importing business partners: Job not scheduled using Job Wizard ?

  The SAP error message CRM_MKT_EXTERNAL071 typically occurs when there is an issue with importing business partners in the SAP Customer Relationship Management (CRM) system. This error indicates that the job for importing business partners was not scheduled properly using the Job Wizard.
  Cause:
  
  Job Not Scheduled: The most common cause of this error is that the job for importing business partners has not been scheduled in the system. This can happen if the user did not complete the scheduling process in the Job Wizard.
  Configuration Issues: There may be configuration issues in the CRM system that prevent the job from being scheduled correctly.
  Authorization Issues: The user may not have the necessary authorizations to schedule jobs in the system.
  Technical Issues: There could be underlying technical issues, such as problems with the background processing system or job scheduling framework.
  
  Solution:
  
  
  Schedule the Job:
  
  Open the Job Wizard in the SAP CRM system.
  Follow the steps to schedule the job for importing business partners.
  Ensure that all required parameters are filled in correctly.
  Save and activate the job.
  
  
  
  Check Job Status:
  
  After scheduling, check the status of the job in the job monitoring tool (transaction code SM37).
  Ensure that the job is running as expected and there are no errors in the job log.
  
  
  
  Review Authorizations:
  
  Verify that the user has the necessary authorizations to schedule and execute jobs in the system.
  If not, contact your system administrator to grant the required permissions.
  
  
  
  Configuration Review:
  
  Check the configuration settings related to business partner import in the CRM system.
  Ensure that all necessary settings are correctly configured.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or notes related to the CRM_MKT_EXTERNAL071 error for any specific guidance or updates.
  
  
  
  Technical Support:
  
  If the issue persists, consider reaching out to SAP support for further assistance. Provide them with detailed information about the error and the steps you have taken.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as:
  
  SM37: Job Monitoring
  CRMD_ORDER: CRM Order Management
  BP: Business Partner Maintenance
  
  
  SAP Notes: Search for SAP Notes related to CRM_MKT_EXTERNAL071 for any patches or updates that may address the issue.
  Documentation: Review the SAP Help Portal for documentation on business partner import processes and job scheduling.
  
  By following these steps, you should be able to resolve the CRM_MKT_EXTERNAL071 error and successfully import business partners into your SAP CRM system.