How To Fix CRM_MKT_EXTERNAL070 - Error importing business partners: Delete entry not found


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_MKT_EXTERNAL - CRM MKT: Messages for Interface to External Products

  • Message number: 070

  • Message text: Error importing business partners: Delete entry not found

  • Show details Hide details
  • What causes this issue?

    This text similar to message long text CRM_MKT_EXTERNAL072 and 178
    When this background job was scheduled using the Job Wizard, restart
    information was found and displayed. The user that scheduled this job
    decided to perform a new start instead of a restart. The restart
    information was transferred to the background job as a deletion
    request.
    The current job attempted to delete this restart information (no longer
    required) from the table CRMD_EXT_BP_JOB. However, the system could not
    find this deletion record in the table.
    A background job that ran previously may have deleted this restart
    information. This can occur if the previous background job was
    scheduled periodically, in which case the background job that was run
    previously is the first job (job 1). When started, it then reschedules
    itself according to the repetition cycles. Then, it finds restart
    information and deletes it. The next background job (job 2) starts
    after the repetition cycle. It has the same transfer parameters, which
    means it also has the same deletion request. The deletion record no
    longer exists, however.
    This record may also have been deleted from the table manually.

    How to fix this error?

    Use the <DS:TRAN.SM37>job overview</> to check whether the current job
    is scheduled periodically. If so, delete previously-scheduled repeating
    jobs; otherwise, this error will keep occurring.
    Then, use the Job Wizard to schedule a new import run.

    Procedure for System Administrators

    The system issues an error message and will not allow you to continue with this transaction until the error is resolved.


    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_MKT_EXTERNAL070 - Error importing business partners: Delete entry not found ?
    The SAP error message CRM_MKT_EXTERNAL070 typically occurs when there is an issue with importing business partners into the SAP Customer Relationship Management (CRM) system. The specific message "Delete entry not found" indicates that the system is trying to delete a business partner entry that does not exist in the database.
    Causes:
    
    Missing Business Partner: The business partner that the system is attempting to delete does not exist in the CRM database.
    Data Inconsistency: There may be inconsistencies in the data being imported, such as references to business partners that have already been deleted or never existed.
    Incorrect Mapping: The mapping of the business partner data from the source system to the CRM system may be incorrect, leading to attempts to delete non-existent entries.
    Synchronization Issues: If the business partner data is being synchronized from another system (like SAP ERP), there may be issues with the synchronization process.
    
    Solutions:
    
    
    Verify Business Partner Existence: Check the CRM system to

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