How To Fix CRM_MKT_EXTERNAL066 - Error deleting status entry from status table CRMD_EXT_BP_JOB

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKT_EXTERNAL - CRM MKT: Messages for Interface to External Products

• Message number: 066

• Message text: Error deleting status entry from status table CRMD_EXT_BP_JOB

What causes this issue?

This text similar to message long text CRM_MKT_EXTERNAL064
An error occurred as a record in the CRMD_EXT_BP_JOB table was to be
deleted.

System Response

There is either a problem with the database system or the
CRMD_EXT_BP_JOB table was modified in some other way.

How to fix this error?

Look through the <DS:TRAN.SM21>System log</> for messages from the
database system.
Check whether the CRMD_EXT_BP_JOB table was changed without using lock
management in the system.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKT_EXTERNAL066 - Error deleting status entry from status table CRMD_EXT_BP_JOB ?

  The SAP error message CRM_MKT_EXTERNAL066 typically indicates an issue related to the deletion of a status entry from the status table CRMD_EXT_BP_JOB. This error can occur in the context of SAP Customer Relationship Management (CRM) when there are problems with the external business partner job processing.
  Cause:
  
  Data Integrity Issues: The status entry you are trying to delete may not exist or may have already been deleted, leading to a violation of data integrity.
  Locking Issues: The entry might be locked by another process or user, preventing deletion.
  Authorization Issues: The user may not have the necessary permissions to delete the status entry.
  Database Constraints: There may be foreign key constraints or other database rules that prevent the deletion of the status entry.
  Inconsistent Data: The data in the status table may be inconsistent or corrupted.
  
  Solution:
  
  Check Existence of Entry: Verify if the status entry you are trying to delete actually exists in the CRMD_EXT_BP_JOB table.
  Release Locks: If the entry is locked, identify the process or user that is holding the lock and release it if possible.
  Review Authorizations: Ensure that the user has the necessary authorizations to perform deletion operations on the status table.
  Check for Constraints: Review the database constraints related to the CRMD_EXT_BP_JOB table to ensure that deleting the entry does not violate any rules.
  Data Consistency Check: Run consistency checks on the relevant tables to identify and resolve any data integrity issues.
  Use Transaction Codes: Utilize transaction codes like SE11 to check the table structure and SE16 to view the data in the table.
  Consult Logs: Check the application logs (transaction SLG1) for more detailed error messages that can provide additional context on the issue.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. You can search for the error message or related keywords in the SAP Support Portal.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER, CRMD_ORDERADM_H, and others that may help in managing business partner jobs.
  Documentation: Review the SAP CRM documentation for more information on managing external business partner jobs and related status entries.
  
  If the issue persists after trying the above solutions, it may be necessary to involve your SAP Basis or technical team for further investigation, or to contact SAP support for assistance.