How To Fix CRM_MKT_EXTERNAL050 - Target group &1 does not have any external attributes

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKT_EXTERNAL - CRM MKT: Messages for Interface to External Products

• Message number: 050

• Message text: Target group &1 does not have any external attributes

What causes this issue?

This target group is identified by the system as an external target
group. However, no external attributes in table CRMD_MKTTGGRP_EA could
be found for this target group.

How to fix this error?

Analyze the preceeding messages in the application log.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKT_EXTERNAL050 - Target group &1 does not have any external attributes ?

  The SAP error message CRM_MKT_EXTERNAL050 indicates that the target group you are trying to work with does not have any external attributes defined. This can occur in the context of SAP Customer Relationship Management (CRM) when you are attempting to use a target group for marketing activities, and the system expects certain external attributes to be present.
  Cause:
  
  Missing External Attributes: The target group you are using does not have any external attributes assigned to it. External attributes are typically used for integration with external systems or for specific marketing functionalities.
  Configuration Issues: There may be a configuration issue in the marketing area where external attributes are not set up correctly.
  Data Transfer Issues: If the target group was created or modified recently, there may have been issues during the data transfer or synchronization process that resulted in missing attributes.
  
  Solution:
  
  
  Check Target Group Configuration:
  
  Go to the target group in the SAP CRM system and check if external attributes are defined.
  If not, you may need to add the necessary external attributes to the target group.
  
  
  
  Define External Attributes:
  
  Navigate to the relevant configuration settings in the SAP CRM system.
  Define the external attributes that are required for the target group. This may involve customizing the marketing attributes in the system.
  
  
  
  Review Data Sources:
  
  Ensure that the data sources from which the target group is derived are correctly configured and that they include the necessary external attributes.
  
  
  
  Recreate Target Group:
  
  If the target group is not critical, consider recreating it with the correct settings and ensuring that external attributes are included.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific guidance on how to manage target groups and external attributes in your version of SAP CRM.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like CRMD_ORDER or CRMD_ORDERADM_H to access and manage target groups.
  Customization: The customization of marketing attributes can typically be found under the SAP Customizing Implementation Guide (IMG) in the CRM area.
  Integration: If you are integrating with external systems (like SAP Marketing Cloud), ensure that the integration settings are correctly configured to pass external attributes.
  
  By following these steps, you should be able to resolve the error and ensure that your target group has the necessary external attributes for your marketing activities.