How To Fix CRM_MKT_EXTERNAL042 - The maximum number of hierarchy levels in plan/campaign has been reached


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_MKT_EXTERNAL - CRM MKT: Messages for Interface to External Products

  • Message number: 042

  • Message text: The maximum number of hierarchy levels in plan/campaign has been reached

  • Show details Hide details
  • What causes this issue?

    The table that was imported and which contains the hierarchy structure
    of the marketing plan or marketing campaign, is to be converted into a
    CRM-specific structure. However, the maximum number of hierarchy levels
    has been exceeded.
    An endless loop may have caused this error. This can happen if a plan
    or campaign element has its own subordinate (child) element as a
    superordinate (parent) element. This is not permitted.
    Example:
    -- Element 1 (superordinate element: Element 2)
    +--- Element 2 (superordinate element: Element 1)

    How to fix this error?

    Proceed as follows, depending on the cause of the error:
    If the external tool transfers the hierarchy information incorrectly,
    consult the manufacturer of the external tool
    If, in the BADI, the hierarchy information is incorrectly placed in the
    table, check the implementation of the BADI.

    Procedure for System Administrators

    The system issues an error message and will not allow you to continue with this transaction until the error is resolved.


    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_MKT_EXTERNAL042 - The maximum number of hierarchy levels in plan/campaign has been reached ?
    The SAP error message CRM_MKT_EXTERNAL042 indicates that the maximum number of hierarchy levels in a marketing plan or campaign has been reached. This typically occurs when you are trying to create or modify a marketing plan or campaign that exceeds the predefined limit of hierarchy levels set in the system.
    
    Cause: Hierarchy Level Limit: SAP has a predefined limit for the number of hierarchy levels that can be created in a marketing plan or campaign. If your structure exceeds this limit, you will encounter this error. Configuration Settings: The limit may be set in the system configuration, and it may not be suitable for your business needs. Complex Campaign Structure: If you are trying to create a very complex campaign with multiple sub-campaigns or levels, it may inadvertently exceed the allowed hierarchy levels.
    Solution: Review Hierarchy Structure: Check the current hierarchy structure of your marketing plan or campaign. Simplify the structure if possible by reducing the

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