How To Fix CRM_MKT_EXTERNAL044 - Plan/campaign object &1 appears more than once in hierarchy

CRM_MKT_EXTERNAL044 - Overview

• Message type: E = Error

• Message class: CRM_MKT_EXTERNAL - CRM MKT: Messages for Interface to External Products

• Message number: 044

• Message text: Plan/campaign object &1 appears more than once in hierarchy

What causes this issue?

The plan/campaign object &V1& (GUID = &V2&) appears more than once in
the returned hierarchy.
The external system transferred a hierarchy to the returned table where
this object (element of a marketing plan or campaign) appears more than
once. The object was identified by its name.
In the hierarchy that was returned, the system found objects with the
same name. The CRM Marketing Planner does not permit several objects
with the same name. The name of the object must be unique per client.

How to fix this error?

In the external system, change the names of the objects such that they
are unique within the hierarchy.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKT_EXTERNAL044 - Plan/campaign object &1 appears more than once in hierarchy ?

  The SAP error message CRM_MKT_EXTERNAL044 indicates that there is a duplicate entry for a plan or campaign object in the hierarchy. This typically occurs in the context of marketing planning within the SAP Customer Relationship Management (CRM) module, where each campaign or plan should have a unique identifier in the hierarchy.
  
  Cause:
  
  Duplicate Entries: The most common cause of this error is that the same campaign or plan object has been created or imported multiple times, leading to duplicates in the hierarchy.
  Incorrect Hierarchical Structure: The structure of the campaign or plan hierarchy may have been altered incorrectly, causing the system to recognize the same object in multiple places.
  Data Import Issues: If data was imported from an external source, it may have included duplicates that were not filtered out.
  
  
  Solution:
  
  
  Check for Duplicates: 
  
  Go to the campaign or plan management area in SAP CRM and check for any duplicate entries. You can use transaction codes