How To Fix CRM_MKT_EXTERNAL041 - Import of business partners stopped

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKT_EXTERNAL - CRM MKT: Messages for Interface to External Products

• Message number: 041

• Message text: Import of business partners stopped

What causes this issue?

When importing business partners, the system creates the business
partners using a function module. This function module has returned an
error.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Analyze the messages that follow this message in the application log.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKT_EXTERNAL041 - Import of business partners stopped ?

  The SAP error message CRM_MKT_EXTERNAL041 indicates that the import of business partners has been stopped due to an issue encountered during the import process. This error typically arises in the context of data transfer from external systems into the SAP Customer Relationship Management (CRM) module, particularly when dealing with business partner data.
  Causes:
  
  Data Inconsistencies: The data being imported may have inconsistencies or errors, such as missing mandatory fields, incorrect data formats, or invalid values.
  Duplicate Entries: The import process may have encountered duplicate business partner entries that violate unique constraints in the database.
  Mapping Issues: There may be issues with the mapping of fields between the source system and the SAP system, leading to data not being imported correctly.
  Authorization Issues: The user or process performing the import may lack the necessary authorizations to create or update business partner records.
  Technical Errors: There could be technical issues such as connectivity problems, system configuration errors, or issues with the middleware used for data transfer.
  
  Solutions:
  
  Check the Error Log: Review the detailed error log or application log in SAP to identify the specific reason for the import failure. This can provide insights into what went wrong.
  Data Validation: Ensure that the data being imported is valid and adheres to the required formats and constraints. Correct any inconsistencies or errors in the data.
  Remove Duplicates: If duplicates are causing the issue, identify and resolve them before attempting the import again.
  Field Mapping: Verify that the field mapping between the source system and SAP is correct. Make adjustments as necessary to ensure that all required fields are properly mapped.
  Authorization Check: Ensure that the user or process performing the import has the necessary authorizations to create or update business partner records in SAP.
  Retry the Import: After addressing the identified issues, retry the import process to see if the problem has been resolved.
  
  Related Information:
  
  Transaction Codes: You may use transaction codes like BP (Business Partner) to manually check existing business partners and their details.
  Application Log: Use transaction code SLG1 to view application logs for more detailed error messages related to the import process.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address known issues related to this error message.
  Documentation: Review SAP documentation related to business partner data import processes for best practices and guidelines.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP Basis or technical team for further investigation and support.