How To Fix CRM_MKT_EXTERNAL040 - Import of target groups stopped

CRM_MKT_EXTERNAL040 - Overview

• Message type: E = Error

• Message class: CRM_MKT_EXTERNAL - CRM MKT: Messages for Interface to External Products

• Message number: 040

• Message text: Import of target groups stopped

What causes this issue?

When importing target groups, the system tried either to create new
external target groups or to change existing external target groups.
The function modules used in this process have returned an error.

How to fix this error?

Analyze the messages that follow this one in the application log.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKT_EXTERNAL040 - Import of target groups stopped ?

  The SAP error message CRM_MKT_EXTERNAL040 indicates that the import of target groups has been stopped due to an issue in the data or configuration. This error typically occurs in the context of SAP Customer Relationship Management (CRM) when trying to import target groups from an external source.
  Causes:
  
  Data Issues: The data being imported may contain inconsistencies, such as missing mandatory fields, incorrect data formats, or invalid entries.
  Configuration Problems: There may be issues with the configuration settings in the CRM system that prevent the import from proceeding.
  Authorization Issues: The user attempting the import may not have the necessary authorizations to perform the operation.
  Technical Errors: There could be underlying technical issues, such as problems with the connection to the external system or issues with the import program itself.
  
  Solutions:
  
  Check Data Quality: Review the data being imported for any inconsistencies or errors. Ensure that all mandatory fields are filled out correctly and that the data