How To Fix CRM_MKT_EXTERNAL032 - Export terminated because target group/profile/set does not exist


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_MKT_EXTERNAL - CRM MKT: Messages for Interface to External Products

  • Message number: 032

  • Message text: Export terminated because target group/profile/set does not exist

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  • How to fix this error?

    See the previous messages in the application log for information on the
    errors that occurred.

    The system issues an error message and will not allow you to continue with this transaction until the error is resolved.


    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_MKT_EXTERNAL032 - Export terminated because target group/profile/set does not exist ?

    The SAP error message CRM_MKT_EXTERNAL032 indicates that an export operation has been terminated because the specified target group, profile, or set does not exist in the system. This error typically occurs in the context of marketing or customer relationship management (CRM) activities where data is being exported for analysis or reporting.

    Cause:

    1. Non-Existent Target Group/Profile/Set: The most common cause is that the target group, profile, or set you are trying to export has either been deleted or never existed in the first place.
    2. Incorrect Identifier: The identifier (ID or name) used to reference the target group/profile/set may be incorrect or misspelled.
    3. Authorization Issues: The user may not have the necessary authorizations to access the specified target group/profile/set.
    4. Data Synchronization Issues: If the data is being pulled from a different system or environment, there may be synchronization issues leading to the target group/profile/set not being available.

    Solution:

    1. Verify Existence: Check if the target group, profile, or set actually exists in the system. You can do this by navigating to the relevant transaction in SAP (e.g., using transaction codes like CRMD_ORDER or CRMD_ORDERADM_H).
    2. Check Identifiers: Ensure that the identifier you are using is correct. Double-check for any typos or discrepancies in naming conventions.
    3. Review Authorizations: Make sure that the user executing the export has the necessary permissions to access the target group/profile/set.
    4. Data Consistency: If the data is being pulled from another system, ensure that the data is synchronized and that the target group/profile/set is available in the source system.
    5. Consult Logs: Check the application logs for any additional error messages or warnings that might provide more context about the issue.
    6. Recreate the Target Group/Profile/Set: If the target group/profile/set has been deleted, you may need to recreate it based on your requirements.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes in SAP CRM, such as CRMD_ORDER, CRMD_ORDERADM_H, and others that pertain to marketing and target group management.
    • SAP Notes: Check the SAP Support Portal for any notes related to this error message. There may be specific patches or updates that address known issues.
    • Documentation: Review SAP documentation related to CRM marketing functionalities to understand how target groups and profiles are managed.

    If the issue persists after following these steps, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.

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