How To Fix CRM_MKT_EXTERNAL030 - The target group (&2) allocated to plan/campaign object &1 does not exist

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKT_EXTERNAL - CRM MKT: Messages for Interface to External Products

• Message number: 030

• Message text: The target group (&2) allocated to plan/campaign object &1 does not exist

What causes this issue?

When you export a marketing plan or campaign, the target groups
attached to plan or campaign objects are also exported. This target
group does not however exist, perhaps because it has been deleted from
CRM.

How to fix this error?

In the <DS:TRAN.CRM_MKTPL>Marketing Planner</> check the plan/campaign
that you want to export and the target groups attached to these
objects.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKT_EXTERNAL030 - The target group (&2) allocated to plan/campaign object &1 does not exist ?

  The SAP error message CRM_MKT_EXTERNAL030 indicates that there is an issue with a target group that is supposed to be associated with a marketing plan or campaign. Specifically, the error states that the target group allocated to the specified plan or campaign object does not exist in the system.
  Cause:
  
  Non-Existent Target Group: The target group specified in the error message does not exist in the SAP system. This could be due to deletion or incorrect entry.
  Incorrect Configuration: The target group may not have been properly configured or activated in the system.
  Authorization Issues: The user may not have the necessary authorizations to view or access the target group.
  Data Consistency Issues: There may be inconsistencies in the data, such as missing entries in the database.
  
  Solution:
  
  
  Verify Target Group: Check if the target group specified in the error message actually exists in the system. You can do this by navigating to the target group management area in SAP.
  
  Use transaction code CRMD_ORDER or CRMD_ORDERADM_H to check the details of the campaign or plan.
  Use transaction code CRMD_ORDER to check the target group directly.
  
  
  
  Create or Restore Target Group: If the target group does not exist, you may need to create it or restore it if it was deleted. Ensure that all necessary attributes and settings are configured correctly.
  
  
  Check Authorizations: Ensure that the user has the necessary authorizations to access the target group. This may involve checking user roles and permissions in the SAP system.
  
  
  Data Consistency Check: Run consistency checks or reports to identify any data inconsistencies that may be causing the issue. This may involve checking for orphaned records or entries that do not match.
  
  
  Consult Documentation: Refer to SAP documentation or help resources for additional guidance on managing target groups and campaigns.
  
  
  Contact Support: If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting SAP Notes for any known issues related to this error message.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER, CRMD_ORDERADM_H, and CRMD_ORDERADM_I for managing marketing campaigns and target groups.
  SAP Notes: Search for SAP Notes related to CRM marketing and target group management for any patches or updates that may address this issue.
  User Roles: Review user roles and authorizations in the SAP system to ensure proper access to marketing objects.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.