How To Fix CRM_MKT_EXT01013 - ConfigDB version &1 is lower than the minimum ConfigDB version (&2)

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKT_EXT01 - CRM MKT: Messages for Interface to Protagona

• Message number: 013

• Message text: ConfigDB version &1 is lower than the minimum ConfigDB version (&2)

What causes this issue?

The version number of the Protagona ConfigDB is too low to provide
the functions you require.

How to fix this error?

Install a newer version of Protagona.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKT_EXT01013 - ConfigDB version &1 is lower than the minimum ConfigDB version (&2) ?

  The SAP error message CRM_MKT_EXT01013 indicates that the version of the Configuration Database (ConfigDB) being used is lower than the minimum required version for the operation you are trying to perform. This error typically arises in the context of SAP Customer Relationship Management (CRM) and Marketing applications.
  
  Cause:
  
  Version Mismatch: The ConfigDB version you are using is outdated and does not meet the minimum version requirements set by the SAP system or the specific application you are trying to use.
  Upgrade Issues: If there has been a recent upgrade or patch applied to the SAP system, the ConfigDB may not have been updated accordingly.
  Installation Issues: The ConfigDB may not have been installed or configured correctly during the initial setup or during an upgrade.
  
  
  Solution:
  
  Check Current Version: Verify the current version of the ConfigDB. You can usually find this information in the SAP system under the relevant configuration settings or by consulting the system documentation.
  Upgrade