How To Fix CRM_LOYIL_MSG019 - Select a point type for product &1


CRM_LOYIL_MSG019 - Overview

  • Message type: E = Error

  • Message class: CRM_LOYIL_MSG - Message class for Loyalty Applications

  • Message number: 019

  • Message text: Select a point type for product &1

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_LOYIL_MSG019 - Select a point type for product &1 ?
    The SAP error message CRM_LOYIL_MSG019, which states "Select a point type for product &1," typically occurs in the context of SAP Customer Relationship Management (CRM) when working with loyalty programs or point management. This error indicates that a point type has not been assigned to a specific product, which is necessary for the system to process loyalty points associated with that product.
    
    Cause: Missing Point Type Assignment: The product in question does not have a point type assigned to it in the loyalty program configuration.
    Configuration Issues: There may be issues in the configuration of the loyalty program or the product master data. Data Inconsistency: The product might not be properly set up in the system, leading to missing or incorrect data.
    Solution: Assign Point Type: Navigate to the loyalty program configuration in SAP CRM. Locate the product that is causing the error (identified by &1 in the message). Ensure that a point type is assigned to the product.

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