How To Fix CRM_LOY_PSH_UIU014 - You are not authorized to view order details

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_LOY_PSH_UIU - Message Class for UI for Partnership

• Message number: 014

• Message text: You are not authorized to view order details

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_LOY_PSH_UIU014 - You are not authorized to view order details ?

  The SAP error message CRM_LOY_PSH_UIU014 indicates that a user is not authorized to view order details in the SAP Customer Relationship Management (CRM) system. This error typically arises due to insufficient authorizations assigned to the user role or profile.
  Cause:
  
  Authorization Issues: The user does not have the necessary authorizations to access the order details. This could be due to missing roles or permissions in the user's profile.
  Role Configuration: The roles assigned to the user may not include the necessary transaction codes or object authorizations required to view order details.
  Data Access Restrictions: There may be restrictions based on organizational levels, such as company codes, sales areas, or other criteria that limit access to certain data.
  
  Solution:
  
  
  Check User Roles:
  
  Go to transaction code SU01 (User Maintenance) and enter the user ID.
  Check the roles assigned to the user and ensure that they include the necessary authorizations for viewing order details.
  
  
  
  Review Authorization Objects:
  
  Use transaction code SU53 immediately after encountering the error to see which authorization object is missing.
  This will provide insight into what specific authorization is required.
  
  
  
  Modify Roles:
  
  If you have the necessary permissions, you can modify the user roles using transaction code PFCG (Profile Generator).
  Add the required authorization objects related to CRM order management.
  
  
  
  Consult with Security Team:
  
  If you do not have the necessary access to modify roles, contact your SAP security or basis team to request the required authorizations.
  
  
  
  Testing:
  
  After making changes, have the user log out and log back in to test if the issue is resolved.
  
  
  
  Related Information:
  
  Authorization Objects: Common authorization objects related to CRM order management include CRM_ORDER, CRM_ORDER_MAINTAIN, and others that may be specific to your organization's configuration.
  Documentation: Refer to SAP documentation or your organization's internal guidelines for managing user roles and authorizations.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SU01 (User Maintenance), PFCG (Role Maintenance), and SU53 (Authorization Check).
  
  By following these steps, you should be able to identify and resolve the authorization issue causing the error message CRM_LOY_PSH_UIU014.