How To Fix CRM_LOY_PSH_UIU013 - You are not authorized to view partner details

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_LOY_PSH_UIU - Message Class for UI for Partnership

• Message number: 013

• Message text: You are not authorized to view partner details

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_LOY_PSH_UIU013 - You are not authorized to view partner details ?

  The SAP error message CRM_LOY_PSH_UIU013 indicates that a user is not authorized to view partner details in the SAP Customer Relationship Management (CRM) system. This error typically arises due to insufficient authorization settings for the user role or profile.
  Cause:
  
  Authorization Issues: The user does not have the necessary authorizations assigned to their role to view partner details.
  Role Configuration: The roles assigned to the user may not include the required permissions for accessing partner data.
  Object-Specific Restrictions: There may be specific restrictions on the partner data that limit access based on organizational units, partner types, or other criteria.
  
  Solution:
  
  
  Check User Roles:
  
  Go to transaction code SU01 (User Maintenance) and check the roles assigned to the user experiencing the issue.
  Ensure that the user has the appropriate roles that include access to partner details.
  
  
  
  Review Authorization Objects:
  
  Use transaction code SU53 immediately after encountering the error to analyze the authorization check that failed. This will provide insights into which specific authorization object is missing.
  Common authorization objects related to partner data in CRM include:
  
  CRM_PARTNER: For partner-related authorizations.
  CRM_ORDER: For order-related authorizations, if applicable.
  
  
  
  
  
  Modify Role Authorizations:
  
  If you identify missing authorizations, you may need to modify the user’s role using transaction code PFCG (Profile Generator).
  Add the necessary authorization objects and values to the role and regenerate the profile.
  
  
  
  Consult with Security Team:
  
  If you do not have the necessary permissions to change roles or authorizations, contact your SAP security or basis team for assistance.
  
  
  
  Testing:
  
  After making changes, have the user log out and log back in to ensure that the new authorizations take effect.
  Test the functionality again to confirm that the error has been resolved.
  
  
  
  Related Information:
  
  Documentation: Refer to SAP documentation for detailed information on authorization objects and roles in CRM.
  SAP Notes: Check for any relevant SAP Notes that may address specific issues related to this error message.
  Training: Consider training for users on how to manage roles and authorizations effectively within the SAP system.
  
  By following these steps, you should be able to resolve the authorization issue related to the error message CRM_LOY_PSH_UIU013.