How To Fix CRM_LOY_PSH_UIU005 - You are not authorized to view settlement material details

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_LOY_PSH_UIU - Message Class for UI for Partnership

• Message number: 005

• Message text: You are not authorized to view settlement material details

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_LOY_PSH_UIU005 - You are not authorized to view settlement material details ?

  The SAP error message CRM_LOY_PSH_UIU005 indicates that a user does not have the necessary authorization to view settlement material details in the SAP Customer Relationship Management (CRM) system. This error typically arises in scenarios involving loyalty management or settlement processes.
  Cause:
  The primary cause of this error is a lack of appropriate authorization in the user's role or profile. This can happen due to:
  
  Missing Authorization Objects: The user’s role may not include the necessary authorization objects that allow access to settlement material details.
  Role Configuration: The roles assigned to the user may not be configured correctly to include the required permissions.
  User Profile Issues: The user profile may not be updated to reflect the necessary access rights.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check User Authorizations:
  
  Use transaction code SU53 immediately after encountering the error. This will show you the last authorization check and help identify which specific authorization object is missing.
  Review the authorization logs to determine what is lacking.
  
  
  
  Review Role Assignments:
  
  Go to transaction code PFCG to check the roles assigned to the user.
  Ensure that the roles include the necessary authorization objects related to CRM loyalty management and settlement processes.
  
  
  
  Modify Roles:
  
  If the required authorizations are missing, you may need to modify the existing roles or create a new role that includes the necessary authorizations.
  Ensure that the role includes the relevant authorization objects, such as CRM_LOY_SETTLEMENT or any other related objects.
  
  
  
  Consult with Security Team:
  
  If you do not have the necessary permissions to change roles or authorizations, contact your SAP security team or administrator. Provide them with the details of the error and the results from the SU53 transaction.
  
  
  
  Testing:
  
  After making changes to the roles or authorizations, have the user log out and log back in to test if the issue is resolved.
  
  
  
  Related Information:
  
  Authorization Objects: Familiarize yourself with the relevant authorization objects in SAP CRM that pertain to loyalty management and settlement processes.
  SAP Notes: Check for any SAP Notes related to this error message for additional guidance or known issues.
  Documentation: Review SAP documentation on CRM loyalty management to understand the required authorizations better.
  
  By following these steps, you should be able to identify and resolve the authorization issue causing the error message CRM_LOY_PSH_UIU005.