How To Fix CRM_LOY_PSH_UIU006 - You are not authorized to view card details


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_LOY_PSH_UIU - Message Class for UI for Partnership

  • Message number: 006

  • Message text: You are not authorized to view card details

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_LOY_PSH_UIU006 - You are not authorized to view card details ?

    The SAP error message CRM_LOY_PSH_UIU006 ("You are not authorized to view card details") typically indicates that the user does not have the necessary authorizations to access specific loyalty card details within the SAP Customer Relationship Management (CRM) system. This can occur in scenarios where users are trying to view or manage loyalty program information.

    Cause:

    1. Authorization Issues: The user’s role or profile does not include the necessary authorizations to view loyalty card details.
    2. Missing Authorization Objects: Specific authorization objects related to loyalty management may not be assigned to the user.
    3. Role Configuration: The roles assigned to the user may not be properly configured to include access to the required transactions or data.

    Solution:

    1. Check User Roles: Verify the roles assigned to the user in the SAP system. Ensure that the user has the appropriate roles that include access to loyalty card details.
    2. Review Authorization Objects: Check the relevant authorization objects (e.g., CRM_LOY_CARD, CRM_LOY_VIEW) to ensure that the user has the necessary authorizations. You can do this using transaction code SU53 to analyze the last authorization check.
    3. Modify Roles: If the user lacks the necessary authorizations, you may need to modify the user’s roles or create a new role that includes the required authorizations. This typically requires access to the SAP role management tools (transaction PFCG).
    4. Consult with Security Team: If you do not have the necessary permissions to change roles or authorizations, consult with your SAP security team or administrator to request the required access.
    5. Testing: After making changes, have the user log out and log back in to ensure that the new authorizations take effect.

    Related Information:

    • Transaction Codes:
      • SU01: User Maintenance
      • PFCG: Role Maintenance
      • SU53: Display Authorization Check
    • Documentation: Refer to SAP Help documentation for detailed information on authorization management and role configuration in SAP CRM.
    • Support: If the issue persists after checking authorizations, consider reaching out to SAP support for further assistance.

    By following these steps, you should be able to resolve the authorization issue related to the error message CRM_LOY_PSH_UIU006.

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