How To Fix CRM_LOY_PSH_UIU003 - You are not authorized to view membership details

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_LOY_PSH_UIU - Message Class for UI for Partnership

• Message number: 003

• Message text: You are not authorized to view membership details

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_LOY_PSH_UIU003 - You are not authorized to view membership details ?

  The SAP error message CRM_LOY_PSH_UIU003 indicates that a user is not authorized to view membership details in the SAP Customer Relationship Management (CRM) system, specifically related to loyalty programs. This error typically arises due to insufficient authorization settings for the user role or profile.
  Cause:
  
  Authorization Issues: The user does not have the necessary authorizations assigned to their role to access membership details.
  Role Configuration: The roles assigned to the user may not include the necessary permissions for the loyalty management functionalities.
  Missing Authorization Objects: Specific authorization objects related to loyalty management may not be included in the user's profile.
  
  Solution:
  
  
  Check User Roles:
  
  Verify the roles assigned to the user in the SAP system. This can be done by navigating to the user management area (Transaction Code: SU01).
  Ensure that the user has the appropriate roles that include access to loyalty management.
  
  
  
  Review Authorization Objects:
  
  Identify the relevant authorization objects that control access to loyalty membership details. Common objects may include:
  
  CRM_LOY_MBR (Loyalty Membership)
  CRM_LOY_MBR_AUTH (Authorization for Loyalty Membership)
  
  
  Use Transaction Code: SU53 to analyze the last authorization check and see which specific authorization is missing.
  
  
  
  Modify Role Assignments:
  
  If the necessary authorizations are missing, you may need to modify the user’s role or create a new role that includes the required authorizations.
  This can be done using Transaction Code: PFCG (Profile Generator).
  
  
  
  Consult with Security Team:
  
  If you do not have the necessary permissions to change roles or authorizations, consult with your SAP security team or administrator to request the required access.
  
  
  
  Testing:
  
  After making changes, have the user log out and log back in to ensure that the new authorizations take effect.
  Test the functionality to confirm that the user can now view membership details.
  
  
  
  Related Information:
  
  Documentation: Refer to SAP Help documentation for detailed information on authorization management in CRM and loyalty management.
  SAP Notes: Check for any relevant SAP Notes that may address specific issues or provide additional guidance related to this error message.
  Training: Consider providing training for users on how to navigate the CRM system and understand their roles and authorizations.
  
  By following these steps, you should be able to resolve the authorization issue related to the error message CRM_LOY_PSH_UIU003.