How To Fix CRM_LOY_PSH_UIU002 - You are not authorized to view member activity details

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_LOY_PSH_UIU - Message Class for UI for Partnership

• Message number: 002

• Message text: You are not authorized to view member activity details

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_LOY_PSH_UIU002 - You are not authorized to view member activity details ?

  The SAP error message CRM_LOY_PSH_UIU002 indicates that a user does not have the necessary authorization to view member activity details in the SAP Customer Relationship Management (CRM) system, particularly in the context of loyalty management.
  Cause:
  The error typically arises due to one of the following reasons:
  
  Authorization Issues: The user’s role or profile does not include the necessary authorizations to access member activity details.
  Missing Authorization Objects: Specific authorization objects related to loyalty management may not be assigned to the user.
  Configuration Errors: There may be issues in the configuration of the CRM system that restrict access to certain functionalities.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check User Roles and Authorizations:
  
  Use transaction code SU01 to check the user’s profile.
  Review the roles assigned to the user and ensure that they include the necessary authorizations for loyalty management activities.
  
  
  
  Review Authorization Objects:
  
  Identify the relevant authorization objects that control access to member activity details. Common objects may include:
  
  CRM_LOY_MBR (Loyalty Member)
  CRM_LOY_ACT (Loyalty Activity)
  
  
  Ensure that the user has the necessary authorizations for these objects.
  
  
  
  Modify Roles:
  
  If the user lacks the required authorizations, you may need to modify the user’s roles or create a new role that includes the necessary permissions.
  Use transaction code PFCG to manage roles and authorizations.
  
  
  
  Consult with Security Team:
  
  If you are not authorized to make changes to user roles, consult with your SAP security team or administrator to request the necessary authorizations.
  
  
  
  Testing:
  
  After making changes, have the user log out and log back in to test if the issue is resolved.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may provide additional insights or updates regarding this error message.
  Documentation: Review SAP documentation related to CRM loyalty management for more details on authorization requirements.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as:
  
  SU01: User Maintenance
  PFCG: Role Maintenance
  SU53: Display Authorization Check (to analyze authorization failures)
  
  
  
  By following these steps, you should be able to identify and resolve the authorization issue causing the error message CRM_LOY_PSH_UIU002.