How To Fix CRM_LOY_PSH037 - Partnership &1 with point account &2 and balance &3 not settled

CRM_LOY_PSH037 - Overview

• Message type: E = Error

• Message class: CRM_LOY_PSH - Message class for Partnership

• Message number: 037

• Message text: Partnership &1 with point account &2 and balance &3 not settled

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_LOY_PSH037 - Partnership &1 with point account &2 and balance &3 not settled ?

  The SAP error message CRM_LOY_PSH037 indicates that there is an issue with a partnership account in the context of loyalty management. Specifically, it suggests that a partnership account (identified by &1) with a point account (identified by &2) has a balance (identified by &3) that has not been settled. This can occur in scenarios where loyalty points or rewards are involved, and the system is unable to process a transaction due to unsettled balances.
  
  Cause:
  
  Unsettled Balances: The primary cause of this error is that the loyalty points or rewards associated with the partnership account have not been settled. This could be due to pending transactions or adjustments that have not been processed.
  
  Configuration Issues: There may be configuration issues in the loyalty management settings that prevent the system from recognizing the settled status of the points.
  Data Inconsistencies: There could be inconsistencies in the data related to the partnership account or point account,