Message type: E = Error
Message class: CRM_LOY_PSH - Message class for Partnership
Message number: 036
Message text: Partnership &1 with point account &2 and balance &4 settled
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CRM_LOY_PSH036
- Partnership &1 with point account &2 and balance &4 settled ?The SAP error message CRM_LOY_PSH036 typically relates to issues with partnership and point accounts in the context of loyalty management within the SAP Customer Relationship Management (CRM) module. This error indicates that a specific partnership (identified by &1) with a point account (identified by &2) has already been settled, and therefore, no further actions can be taken on it.
Cause: Settlement Already Processed: The primary cause of this error is that the loyalty points associated with the specified partnership and point account have already been settled. This means that the points have been redeemed or accounted for in a previous transaction. Data Integrity Issues: There may be inconsistencies in the data, such as incorrect status flags or records that have not been updated properly. Business Logic Constraints: The business rules defined in the system may prevent further processing of settled accounts to maintain data integrity and prevent double counting of points.
Solution: Check Settlement Status: Verify
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