How To Fix CRM_LOY_PSH033 - Partnership &1 not settled; the status is not active

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_LOY_PSH - Message class for Partnership

• Message number: 033

• Message text: Partnership &1 not settled; the status is not active

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_LOY_PSH033 - Partnership &1 not settled; the status is not active ?

  The SAP error message CRM_LOY_PSH033 indicates that a partnership (likely a customer or business partner) is not settled, and its status is not active. This error typically arises in the context of loyalty management or customer relationship management (CRM) processes within SAP.
  Cause:
  
  Inactive Status: The partnership may have been set to an inactive status, which prevents any further processing or transactions.
  Settlement Issues: There may be pending settlements or transactions that have not been completed for the partnership.
  Data Inconsistencies: There could be inconsistencies in the data related to the partnership, such as missing or incorrect information.
  Configuration Issues: The system configuration for loyalty programs or partnerships may not be set up correctly.
  
  Solution:
  
  
  Check Partnership Status:
  
  Navigate to the relevant transaction in SAP (e.g., transaction code BP for Business Partner) and check the status of the partnership.
  If the status is inactive, you may need to activate it.
  
  
  
  Review Settlements:
  
  Check if there are any pending settlements for the partnership. You may need to complete or clear these settlements before proceeding.
  Use transaction codes related to loyalty management to review and process any outstanding transactions.
  
  
  
  Data Validation:
  
  Validate the data associated with the partnership. Ensure that all required fields are filled out correctly and that there are no inconsistencies.
  If necessary, correct any data issues.
  
  
  
  Configuration Review:
  
  Review the configuration settings for loyalty management and partnerships in your SAP system. Ensure that all settings are correctly defined and aligned with business processes.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific guidance on handling this error message. This may provide additional insights or steps tailored to your version of SAP.
  
  
  
  Contact Support:
  
  If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as BP (Business Partner), CRM_ORDER (CRM Order Management), and others related to loyalty management.
  SAP Notes: Check for any SAP Notes related to CRM_LOY_PSH033 for patches or updates that may address known issues.
  User Roles: Ensure that the user attempting to process the partnership has the necessary authorizations to activate or settle partnerships.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.