How To Fix CRM_LOY_PSH032 - Partnerships not available for settlement

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_LOY_PSH - Message class for Partnership

• Message number: 032

• Message text: Partnerships not available for settlement

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_LOY_PSH032 - Partnerships not available for settlement ?

  The SAP error message CRM_LOY_PSH032: Partnerships not available for settlement typically occurs in the context of loyalty management or customer relationship management (CRM) when there is an issue with the partnerships or relationships that are supposed to be settled in a transaction. This error can arise due to various reasons, and here are some common causes, potential solutions, and related information:
  Causes:
  
  Missing Partnerships: The partnerships that are required for the settlement process may not be defined or may be missing in the system.
  Incorrect Configuration: The configuration settings for loyalty programs or partnerships may not be set up correctly.
  Data Inconsistency: There may be inconsistencies in the data related to customer accounts, loyalty programs, or partnerships.
  Inactive Partnerships: The partnerships that are supposed to be used for settlement may be inactive or not valid for the current transaction.
  Authorization Issues: The user may not have the necessary authorizations to access the partnership data.
  
  Solutions:
  
  
  Check Partnership Configuration:
  
  Navigate to the configuration settings for loyalty management in SAP and ensure that the partnerships are correctly defined and active.
  Verify that the partnerships are linked to the relevant loyalty programs.
  
  
  
  Review Customer Data:
  
  Check the customer account data to ensure that the necessary partnerships are assigned to the customer.
  Ensure that the customer is eligible for the loyalty program and that the partnerships are valid.
  
  
  
  Data Consistency Check:
  
  Run data consistency checks to identify any discrepancies in the loyalty program or partnership data.
  Use transaction codes like SE16 or SE11 to view the relevant tables and check for missing or incorrect entries.
  
  
  
  Activate Partnerships:
  
  If the partnerships are inactive, consider activating them or creating new partnerships as needed.
  
  
  
  Authorization Check:
  
  Ensure that the user has the necessary authorizations to access and manage partnerships. This may involve checking user roles and permissions.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific guidance on managing partnerships in the context of loyalty management.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER, CRMD_ORDERADM_H, and others that may help in managing CRM orders and partnerships.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP Notes can provide specific fixes or workarounds.
  Support: If the issue persists, consider reaching out to SAP support or your internal SAP support team for further assistance.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.